Privacy Policy

Last Updated: January 28, 2026

Privacy Policy

At easyieltsbd.com, we value your privacy. This Privacy Policy outlines what information we collect, how we use it, and the steps we take to protect your data.

By using our Service, you consent to the data practices described in this policy.

1. Information We Collect

We collect different types of information to provide and improve our IELTS practice services.

A. Account Information

When you sign up, we collect personal details such as your name, email address, and encrypted password.

B. Assessment Data (Voice & Text)

To provide feedback on Writing and Speaking tests, we collect and store the essays you write and the audio recordings of your voice. This data is essential for our grading process.

C. Payment Information

We do NOT store your credit card or banking details on our servers. All financial transactions are processed by secure third-party payment gateways.

D. Usage Data

We use tools like Google Analytics to collect anonymous data about how you interact with our site (e.g., pages visited, time spent on tests).

2. How We Use Your Information

  • To provide and maintain the Service (e.g., logging you in).
  • To grade your assessments: Your essays and voice recordings are accessed by our evaluators (or automated systems) strictly for grading purposes.
  • To improve our platform: We may analyze anonymized test results to identify common student mistakes and improve our practice materials.
  • To communicate with you: Sending billing receipts, password resets, or service updates.

3. Data Sharing and Disclosure

We do not sell your personal data to third parties. We only share data in the following limited circumstances:

  • Service Providers: We share data with trusted third parties who assist us in operating our website (e.g., Google Analytics for tracking, hosting providers, payment processors).
  • Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency in Bangladesh).

4. Data Security

We use industry-standard security measures, including SSL encryption, to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your account information for as long as your account is active. Voice recordings and essays are retained for a limited period to allow for grading review and dispute resolution, after which they may be anonymized or deleted.

6. Cookies and Tracking

We use cookies, Local Storage, and Google Tag Manager to track activity on our Service. For detailed information, please refer to our separate Cookie Policy.

7. Your Data Rights

You have the right to request access to the personal data we hold about you. You may also request the deletion of your account and associated data by contacting our support team.